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FAQs

Where is the studio +

We're located next to Hackney Downs Park in the creative arts community of Hackney Downs Studios. You need to walk in through the main entrance under the white 'Welcome' sign. We're located on the ground floor at the end of the hallway. You'll see a white sOm Being sign on the door of Theatre 3.

⇾ google maps
https://maps.app.goo.gl/PUGNx5kdSgC93W4g6

⇾ address
Theatre 3,
Hackney Downs Studios,
Amhurst Terrace, London,
E8 2BT

What is our class cancellation policy? +

From Monday 7th October, 2024 we will be introducing a £3 charge for late cancellations (less than 12 hours) and a £5 for no-shows. To avoid lots of requests to reverse charges we automatically let you off once a month.

We appreciate this can be frustrating to receive but it ensures more spots can be offered to members who are available.

Thank you for your cooperation and support in advance.

Do you offer showers? +

Unfortunately we don't have showers but we have plenty of toilets and changing facilities on both ends of the studio to freshen up. Most of our movement classes don't make you sweat so you're so be fine to go onwards without any problem.

What's the best way to get to Om Being? +

⇾ Rectory Rd Overground
[ 5 min walk to the studio ]

⇾ 488 bus from Dalston Junction
[ 5 mins ]

⇾ Hackney Downs Overground
[ 15 min walk to the studio ]

⇾ Dalston Kingsland or Junction Overground
[ 15 min walk to the studio ]

Do you offer 1 to 1? +

Yes we do!

Is there parking? +

We have a temporary unloading parking bay outside the studio. For parking longer than 30mins please find street side parking. Most streets are metered and free after 6pm and weekends.

Do I need to pre-register before coming to class? +

Yes please. Walk-ins are possible but we do ask you to pre-register online if possible. Pick your class in our schedule and register as you book. Easy.

I can’t make it to the class. Can I get a refund for my ticket? +

Unfortunately there is no refund for no-shows. If you can’t make it to your class you can cancel within 12 hours free of charge.

Please also have in mind: there is no refund if you're late or want to cancel within the 12 hour cancellation policy.

Can I arrive late to class and still practice? +

Unfortunately not.

We run a zero late minute policy which means class start exactly on the time scheduled. When the door is shut we won't allow anyone to enter until the end of class. This preserves the prompt start to every class and avoids disturbances from late comers while the teacher opens the space.

We recommend you allow at least 15 minutes to settle into the space, take your mat and begin to tune into yourself before the class begins. Thank you for your cooperation.

What do I need to bring to my class? +

We've got mats all set up for you to use, but feel free to bring your own if you prefer. Same goes for blankets, blocks, and bolsters. If there's any other gear you need for your practice, feel free to bring it along.

Comfy clothes are the way to go, something that lets you move freely. Also our studio is a no-shoe zone.

Do you offer trial lessons? +

Yes. We offer a welcome week pass for £20 to explore all our class offerings at Om Being.

How do I cancel my membership? +

1. Open the Momence app
2. Click Memberships > My Memberships > locate the Subscription & click Cancel
3. You'll be required to provide feedback in a pop up before cancelling. (You may see a minimum number of words required to submit).

Note
If you're not seeing an option to cancel, you may be on a subscription that requires a minimum number of billing cycles before a cancellation can occur.